Legal

1. Acceptance of Terms

By accessing or using the visitorquery.com API service ("Service"), you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Description of Service

visitorquery.com provides an API service that allows customers to detect and identify proxy, VPN, and other similar traffic to their websites. The Service is provided on an "as is" and "as available" basis.

3. API Access and Usage

3.1 API Keys

• You must register for an API key to use the Service
• You are responsible for maintaining the security of your API keys
• You must not share your API keys with third parties
• We reserve the right to revoke API keys that are being misused

3.2 Usage Limits

• API calls are subject to rate limiting as specified in your subscription plan
• Attempting to circumvent rate limits may result in service suspension
• Unused API calls do not roll over to the next billing period

4. Service Level Agreement

• We strive to maintain 99.9% uptime for our API service
• We do not guarantee 100% accuracy in proxy detection
• Scheduled maintenance will be announced at least 24 hours in advance
• Emergency maintenance may be performed without notice

5. Payment Terms

5.1 Subscription Plans

• All prices are in USD unless otherwise specified
• Payments are processed through secure third-party payment processors
• Subscriptions are billed in advance on a monthly or annual basis
• We reserve the right to change pricing with 30 days notice

5.2 Refunds

• No refunds for partial months of service
• Refunds may be issued at our discretion for service outages exceeding 24 hours

6. Data Privacy and Security

6.1 Data Collection

• We collect only necessary data to provide the Service
• We do not store individual IP addresses or user data beyond what is necessary for service operation
• Anonymous usage statistics may be collected to improve the Service

6.2 Data Processing

• All data is processed in accordance with applicable privacy laws
• We implement industry-standard security measures to protect your data
• We do not sell or share customer data with third parties

7. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Harass, abuse, or harm others
• Engage in unauthorized security testing
• Resell or redistribute the API service without written permission

8. Termination

We reserve the right to suspend or terminate your access to the Service:

• For violation of these Terms
• For nonpayment of fees
• For excessive or abusive usage
• At our sole discretion with reasonable notice

9. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid by you for the Service in the past 12 months
• We make no warranties about the accuracy or reliability of the Service

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitute acceptance of the new Terms.

11. Contact Information

For questions about these Terms or the Service, please contact us at: [email protected]

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary while preserving the remaining provisions.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.